What is the phone number for Duquesne Light?
1 (412) 393-7100
Duquesne Light Company/Customer service
What time does Duquesne Light Open?
Friday 8 am – 5 pm
Customer Service Agents available Monday through Friday 8 am – 5 pm; automated phone system available 24 hours a day, seven days a week. TTY users call 711.
How much is Duquesne Light late?
You will receive a late payment charge of 1.25 percent if you don’t pay the “Budget Amount Due” by the due date (“Late Charge After”) on your bill.
How do I report an outage to Duquesne Light?
Please report any downed wires or outages to Duquesne Light by calling 1-888-393-7000 or by visiting
Why is my Duquesne Light bill so high?
1 cause of high bills. Hot weather – Cooling can account for half or more of your electric bill during the summer. When you lower your thermostat, it causes your A/C to run longer, which increases energy use. Cold weather – Heating is two to three times more expensive than cooling.
How long until my power comes back on Duquesne Light?
That’s what is happening when you experience a power flicker or brief outage, In fact, under normal conditions, this system can get the power back on in just about five minutes for two of every three customers effected on a typical 23,000-volt distribution circuit.
Can Duquesne Light shut off electric in winter?
Duquesne Light cannot shut off your electric service during the winter months (December 1 – March 31) without PUC permission. Depending on your income, a special payment arrangement may be available. If you are required to pay a security deposit, you may be able to pay it over three installments.
What is budget billing people gas?
Budget Billing- The Budget Billing allows you to pay the same amount every month by averaging your household energy costs for the last 12 months.
Can you shower when the power is out?
Using your plumbing during a power outage is completely safe. Obviously, if you are worried about electrical surges or other rare occurrences then you shouldn’t take the risk for a hot shower. Your safety comes first during a power outage which is why it is important to have flashlights ready for just such an occasion.
Does Duquesne Light have off peak hours?
Participants in Duquesne Light’s “Time-of- Use” pilot program will have the potential to save money by shifting their energy use away from higher cost, on-peak hours to lower cost, off-peak hours. Two electric generation suppliers are offering Time-of-Use rate options as part of Duquesne Light’s pilot program.
What is PPL price comparison?
The price to compare reflects the cost of those power purchases and adjustments based on customer use in the prior period. PPL Electric Utilities updates the price to compare every six months, on June 1 and Dec. 1. The generation rate for large industrial customers is based on hourly market prices.
